What are Tyro's Merchant Service Fees?
How do I get started with Tyro EFTPOS?
Tyro is easy with a simple signup process. You will usually receive your EFTPOS machine within seven to ten business days after your application has been approved by Tyro. To speak with one of More Payments' Sales Executives please give us a call on 1800 338 767 Mon-Fri - 9.00am - 5.00pm (AEST) and More Payments will walk you through a simple application process. Once your application is approved by Tyro, it can be as quick as two to three business days for approval by Tyro (if Tyro has received all the required information) and a further five to seven business days for your EFTPOS machine to be configured and delivered. Upon delivery it is a quick and simple setup.
Does Tyro accept all payment types?
Tyro accepts all major debit and credit card types, including Visa, Mastercard, eftpos, American Express, Diners Club, JCB, and UnionPay. Tyro also accepts Alipay. Additionally, the EFTPOS machines provided by Tyro accept digital wallets like Apple Pay, Google Pay, and Samsung Pay as long as an accepted card type is loaded onto the wallet. For American Express and JCB, if eligible, you can choose Tyro to settle these schemes. Otherwise, simply provide Tyro with your existing American Express merchant number and your settlements will be deposited into the bank accounts you have registered with them. For Diners Club, simply provide Tyro with your existing merchant number and Tyro will continue to settle into the bank account you have registered with them.
Do I need to change banks?
Will I incur a break fee from my current EFTPOS provider?
How long will it take to deposit my funds into my bank account?
Tyro will submit your daily EFTPOS machine settlement to your nominated bank account every business day. On weekends and public holidays, your settlement will be sent to your nominated bank account the next business day. This will mean your funds will typically be in your account within 24 to 48 hours.
How flexible is my contract with Tyro ?
With Tyro EFTPOS, there is no lock-in contract, no set-up fees, no cancellation fees and no break or exit fees. All you pay is your Merchant Services fees and EFTPOS machine rental. This means you can test Tyro's EFTPOS solution and make sure it works for your business.
What is Tap & Save?
Tap & Save is commonly known as “least-cost routing”. This allows Tyro to redirect eligible debit card transactions through the network with the lowest cost. As an average, Tyro Tap & Save saves eligible customers 8.1% on Merchant Service Fees.
Can I surcharge my customers?
Can I use the Tyro EFTPOS machine to split bills?
Can I purchase an EFTPOS machine outright?
No, EFTPOS machines are rented from Tyro and remain the property of Tyro.
Can I accept tips?
Yes, the EFTPOS machines have advanced tipping options along with other functions that aide the hospitality industry.
How can I apply?
How can I get a quote?
How long does it take to get my EFTPOS machine?
How and when can I get hold of Tyro Customer support?
Are there establishment or joining fees to pay?
What supporting documentation do I need to provide with my application form?
What is integrated EFTPOS?
What are the benefits of Tyro Integrated EFTPOS?
Why would I choose Integrated EFTPOS over standalone EFTPOS?
Other providers offer integrated EFTPOS as well. How is Tyro’s solution different?
If I get a fixed/countertop machine, how does it connect?
If I get a mobile machine, how does it connect?
Is the advertised EFTPOS pricing INC or EX GST?
Is there an early termination fee?
Will I get any training on how to use the machine?
Will my machine be NBN ready?
Yes, the mobile EFTPOS machines connect via a Telstra 3G sim card or Wi-Fi network connection so operate independently of traditional PSTN phone line connections. As such, your mobile machine will not be disrupted in any way when you move over to the NBN. (This is one of the reasons most of our clients choose to get a mobile EFTPOS machine).